If you’ve never worked with a property manager before, you may not know what to expect. You may think of professional property management as merely a third party who collects rent, finds tenants, and fixes repairs.
That’s some of what we do, but our full value goes much further than that.
Smart investors know that owning rental property is an excellent way to earn income in both the short and long term. If you’re looking for a way to increase what you earn and reduce the amount of stress that comes with owning rental property, hire a
professional property management company.
Professional property managers have a direct impact on the amount of money you earn and the success of your investment experience.
It has to be the right property management company, however. Don’t waste time and money on a mediocre management partner.
Niguel Point Properties is a full-service, residential property management company serving Laguna Niguel and the surrounding areas. We want to help you understand the true value of property management and how a company like ours can save you money, increase what you earn, reduce your liability, and eliminate stress.
Let’s talk about what we can do for you.
Niguel Point Properties can increase what you earn in rent. Thanks to our data, you have a rental value that’s more accurate, competitive, and profitable. You won’t have to worry about long vacancies.
We also have a strategic online advertising plan that provides added exposure for your property listing. We’ll syndicate it onto all the popular rental sites. We’ll also make sure it shows up on the Multiple Listing Service (MLS). Expect a strong online presence, including social media campaigns.
Here’s how:
| Professional Photography | Drone Imaging |
|---|---|
| Professional real estate photography makes a big difference. In our competitive rental market, standout images are often the deciding factor for potential renters who are scrolling through a large selection of online listings. We know that high-quality photos attract more views, lead prospects to read your description, and learn more about your property, and can ultimately shorten the time your property stays vacant on the market. Our team focuses on photography during the marketing and leasing process, ensuring your Laguna Niguel property looks picture-perfect every time we list it and share it on social media. First impressions count, especially when we’re talking about rental homes and real estate. You’re trying to stand out in the market and convince someone to see your property. Those quality photographs act as that important first impression for your potential renters. The images you ultimately share with your listing should not only present your property in the best light but also evoke a sense of place and possibility. Photographs are meant to create an emotional connection, giving potential tenants an idea of what it might be like to live there. | Standing out in a sea of online listings is a constant challenge for property managers, and we are committed to doing more than simply posting great photos. Traditional photography, as we have already discussed, serves us well, but as technology advances, so too does the potential of our marketing methods. That’s why we’ve invested in drone imaging – a dynamic tool that's revolutionizing how properties are showcased in our fast-moving rental market. Not a lot of local property managers have embraced or invested in this technology yet. We have. Because it helps us rent your home faster. Drone imaging, also known as aerial photography, offers a bird's eye view of your rental property, providing prospective tenants with a comprehensive look that ground-level photos simply cannot match. It gives a scale and perspective of the property's layout, amenities, and surrounding area that engages and intrigues viewers. |
| Video Tours | Responsive Showings |
|---|---|
| Not only do video tours save time for us as property managers, but they also provide potential renters with a dynamic way to view your properties. By allowing potential tenants to walk through the property virtually, you engage them in a more immersive experience, helping them decide whether they want to see your property in person. Video tours can capture the flow and feel of a space better than photos alone, providing a sense of scale and perspective. This immediate, in-depth look can pique interest and fast-track the decision-making process for renters. We have found that if a prospective tenant has already viewed a video tour and they then schedule a showing, chances are very good that they’ll want to apply for the property. | We understand the value of self-showings, and we know they’ve become quite normal in the property management industry over the last few years. If you’re a self-managing landlord who simply lacks the time to show your own rental property, self-showings can be a good opportunity to allow tenants to enter the home and take a look around. Because we’re property managers and extremely hands-on during the marketing and leasing process, we like to show the home in person so we can connect with prospective tenants. Our team is readily available to show your property 7 days a week with prompt inquiry responses. |
Think of us as your own private investigator. We screen like we’re detectives.
It’s important to identify, place, and retain a high-quality tenant who will pay rent on time, take care of your property, and follow the terms of the lease agreement.
All of our screening methods are compliant with fair housing laws. We use a digital underwriting platform not only to verify identity and income but also to ensure that our process remains as consistent and objective as we want it to be.
Rental Applications
We document every step of our tenant screening process. This record-keeping can be valuable if a denied applicant questions the fairness of our screening process.
There’s a standardized rental application process in place that covers the fundamentals without intruding on privacy or violating legal boundaries. Each candidate is asked to furnish information such as:
Everything is done within the legal requirements of the federal Fair Housing Act and the California state Fair Housing laws, which are even stricter than the national laws.
Screening Essentials
| Credit | Income |
|---|---|
| Financial responsibility is typically a characteristic of a good tenant. We always run a credit check to see a potential tenant's financial history and evaluate details like debt-to-income ratio to see if there are any red flags, such as owing money to past landlords or bankruptcies that have been filed but not discharged. | Stable income is vital when choosing a tenant, and we look for a tenant whose monthly income is at least three times the rent. We will reach out to employers to verify income and employment stability. This sometimes involves direct communication and sometimes we request pay stubs, bank statements, or tax records. |
| Employment Verification | Eviction Checks |
|---|---|
| We like to be sure that a tenant is who they say they are. So, we confirm that they’re employed with the company that they claim to be working for. We confirm the length of time at that job and salary as well. | It’s risky to rent to a tenant who has a history of evictions. We conduct a nationwide check to ensure that the residents we’re considering for your property have not been evicted elsewhere, especially not recently. |
| Pet Screening | Rental References |
|---|---|
| Most of our rental properties are pet-friendly. We understand that allowing pets means you’ll likely reduce your vacancy time and earn more in rent. But, we want to screen pets as carefully as we screen our tenants. A reliable, objective, and thorough third-party screening company takes care of pet applications when a tenant wants to move in with a dog or cat. | Who can better tell you what it’s like to rent to a person than their current or former landlords? We gather reference information on our applications and reach out to the landlords that applicants have listed. We confirm that they are in fact the owners or property managers and then we ask if the tenant paid on time, took care of the property, and communicated well. |
Selecting the right tenant for your property is not something you need to worry about when you’re working with Niguel Point Properties. We’re here to find the right resident for your property, which will help us protect your investment and avoid costly problems later on.
To maximize the potential returns from your rental property and minimize potential problems, it's essential to know that you have a property manager who adopts a robust and reliable tenant screening process. This is one of the most important ways we help you succeed as a real estate investor.
As your property management partner, you can expect us to provide personalized service with quick response times for your questions and requests. We take the time to truly understand your property and your investment goals, which will dictate how we move forward with leasing, management, and maintenance.
Our team is hyper-local. We are your boots on the ground, meaning we are here, doing everything that’s needed so that you don’t have to worry about any part of your property management.
The fact that we’re so close to your property and available 24/7 in case of emergency protects you and your investment. Tenants and owners can call and we will answer. Your investment property is important to us and so are tenants. Repairs happen on holidays and weekends when necessary. We’re working hard to make sure there is nothing deferred or avoided when it comes to maintenance and responsiveness
We are hands-on so that you can be hands-off.
Think about what it’s like when you have to do everything on your own. You’ll find yourself investing a lot of your own time and resources into:
| Marketing and advertising your rental property. | Scheduling showings to prospective tenants around their schedules. |
| Screening applicants thoroughly, consistently, and in accordance with all fair housing laws. | Dealing with tenant complaints, questions, and issues as well as navigating conflicts and keeping disputes from escalating. |
| Collecting rent and enforcing the lease agreement. | Responding to emergency maintenance and scheduling routine repairs. |
| Managing lease renewals. | Deciding on upgrades and updates that will ultimately increase the value of your property. |
| Returning the security deposit. | Turning over the property and finding vendors who can help you do this quickly. |
There’s also the accounting, the communication, and the rental laws to worry about. What if you have to evict a tenant who is not paying rent or has been discovered violating the lease agreement in some major way? This can often feel like a full-time job, and that’s why you need a local property manager who has the time, resources, tools, and technology to take care of every detail for you.
Ultimately, your success depends on your ability to step back from the operations and trust the experts you’ve hired (us!). Even if you want to be part of the process, you need to trust your property managers and the other professionals you’re working with. We have the experience, the local contacts, and the systems in place to take the lead on what needs to be done.
When you have our management team representing you, there’s no need to be intimately involved with your rental property. Your tenants should not be able to contact you. And, you should not be showing up at the front door, asking to look around.
You know that we are already giving your property the attention and the service it needs.
We document everything, and you get immediate access to that documentation. Whether we’re talking about move-in inspections, move-out inspections, lease renewals, or maintenance invoices - you have access to all the information you need via our online portal. You don’t have to be involved in the day-to-day, but you do want to stay informed when it comes to your property.
We understand that balance.
Our landlord contracts are flexible. If you are not happy with our service we will make it right for you or you can cancel at any time without penalty. We strive for happy clients, and we want to make sure we’re both excited about working together.
Because we guarantee your satisfaction, we believe it’s important to get together annually to discuss the performance of your property, the management we’re providing, and any ideas we might have to help you earn more, spend less, and enjoy a more profitable investment experience.
For property owners and their property management teams, these annual reviews provide a structured opportunity to assess the trajectory of your property’s success, address any challenges faced throughout the year, and set goals for the upcoming period.
We will talk about things that went particularly well throughout the year. This might be 12 consecutive months of on-time rental payments, a lease renewal, or preventative maintenance that saved us from having to respond to an expensive and frustrating emergency in the future.
During our discussion, we’ll also talk about any challenges that we dealt with or that might be coming. Perhaps there are rent control limits to navigate or a lease violation that needs to be dealt with. This is like an after-action report where we can tell you what we’ve put into place to ensure similar problems don’t throw us off track in the future.
Perhaps the most important part of this annual review is setting goals for the future. We talk about your investment goals, your vision for your property, and the steps we recommend to help you get there.
We’ll be prepared with data and documents, including financial statements, maintenance records, tenant feedback, and incident reports. This ensures we’re providing a comprehensive overview. We’ll also be able to demonstrate how our continuous record-keeping throughout the year allows us to streamline the review process and ensure that no crucial detail is left out.
Annual performance reviews are more than a yearly checkpoint; they are a pivotal part of successful property management that nurtures growth and partnership. By preparing thoroughly and engaging in productive conversations, we work hard to leverage these reviews to drive improvement, achieve goals, and develop stronger relationships with you, our property owners.
The importance of property management cannot be overstated. If you’ve been renting out a property for any amount of time, you know how time-consuming it can be to manage all of the details associated with the leasing, marketing, tenant screening, maintenance, rent collection … the list goes on.
Your property management partner should do the following four things:
We do all of this and more.
Contact us at Niguel Point Properties.
We will not share your information with any third party companies.
Mon - Fri: 9am - 5pm
Sat - Sun: open for rental inquiries + emergencies
Corp license: #01987260
Broker license: #01395953
